Reference and Information Services

  • Filename: reference-and-information-services.
  • ISBN: 9781591583745
  • Release Date: 2011
  • Number of pages: 743
  • Author: Richard E. Bopp
  • Publisher: ABC-CLIO



Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, "Information Sources and Their Use," discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Reference and Information Services

  • Filename: reference-and-information-services.
  • ISBN: 185604839X
  • Release Date: 2012-10-01
  • Number of pages: 510
  • Author: Kay Ann Cassell
  • Publisher: Facet Publishing



This fully updated edition of the landmark textbook by Cassell and Hiremath is designed to complement every introductory library reference course and is the perfect text for students and librarians looking to expand their personal reference knowledge. Chapters on fundamental concepts, major reference sources and special topics in reference provide the basics you want with fresh insight you need on new issues in reference services and technology, including website development and maintenance, RSS feeds, social networking, and delivering reference services across multiple platforms. The companion website features new readings for each chapter and information about changes in reference tools described in these pages, as well as important new ones. As we enter a changing climate for all information services professionals, this book provides the tools you need to manage the ebb and flow of changing reference services in the 21st century. Guided by a national advisory board of educators and practitioners comprised of Marie L. Radford, Anita Ondrusek, Cheryl Knott Malone, and Stephanie Maata, this text expertly keeps up with new technologies and practices while still grounding you in the basics of reference work.

Reference and Information Services

  • Filename: reference-and-information-services.
  • ISBN: 9781555708597
  • Release Date: 2013
  • Number of pages: 510
  • Author: Kay Ann Cassell
  • Publisher: American Library Association



Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Reference and Information Services An Introduction 5th Edition

  • Filename: reference-and-information-services-an-introduction-5th-edition.
  • ISBN: 9781440836978
  • Release Date: 2016-08-29
  • Number of pages: 880
  • Author: Linda C. Smith
  • Publisher: ABC-CLIO



Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text edited by two highly regarded experts in reference and academic librarianship, Linda C. Smith and Melissa A. Wong, with chapters written by some of the best minds in the library science field • Includes newly updated information that reflects today's realities in reference service with an indication of how reference service may be provided to meet changing patron needs in the future • Encompasses the effective use of print sources, free online sources, and fee-based sources • Features individual chapters that can be used for in-service staff training or in student course packs

Reference and Information Services

  • Filename: reference-and-information-services.
  • ISBN: MINN:31951000679383E
  • Release Date: 1986-01-01
  • Number of pages: 425
  • Author: William A. Katz
  • Publisher: Metuchen, N.J. : Scarecrow Press



Nothing changes faster in today's libraries than reference services. The purpose of this collection of thirty articles is to help both the beginner and the experienced librarian keep up with that change through the explanations and points of view of leaders in the field. This volume, like the first two (1978 and 1982), brings together in a single, convenient place a representative view of today's reference and information services for students, teachers, and librarians. It can be used alone, or in conjunction with the author's fifth edition of 'Introduction to Reference Work' (McGraw-Hill, 1986, 2 vols.). All of the pieces in this collection are cited in one of those two volumes.

Introduction to Reference and Information Services in Today s School Library

  • Filename: introduction-to-reference-and-information-services-in-today-s-school-library.
  • ISBN: 9780810887190
  • Release Date: 2014-03-27
  • Number of pages: 196
  • Author: Lesley S. J. Farmer
  • Publisher: Rowman & Littlefield



Students come to the school library every day with questions ranging from “How many people live in China?” to “I need to find out how the Sun began for my science paper.” Helping students find the answers to their questions is one of the most important responsibilities school librarians have. In Introduction to Reference and Information Services in Today's School Library, one of America’s premier school library educators covers the A-Z of both reference and information services for today’s library. Everything from teaching students how to use sources to both in-person and virtual reference service is covered. A key feature of the text is an annotated bibliography of core print and electronic sources for elementary, middle, and high school collections. Yes, reference and information services are vital library functions in the digital age. Even students who appear to be tech savvy have trouble finding the right information efficiently - and knowing what to do with it. This book examines information needs and behaviors, and provides strategies for assessing and meeting the informational needs of the school community. The book also addresses the conditions for optimum service: physical access (including virtual access), effective interaction and collaboration, instructional design, and systematic planning. Newer issues such as embedded librarianship, curation,collective intelligence, and web 2.0 intellectual property are also addressed. This book introduces the entering professional, and updates practitioners, to current standards and useful strategies.

Evolution in Reference and Information Services

  • Filename: evolution-in-reference-and-information-services.
  • ISBN: 9781135791681
  • Release Date: 2013-05-13
  • Number of pages: 252
  • Author: Linda S Katz
  • Publisher: Routledge



Explore ways to bring and keep your library’s electronic services up to date! From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.” In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research. Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!

International Aspects of Reference and Information Services

  • Filename: international-aspects-of-reference-and-information-services.
  • ISBN: 0866565736
  • Release Date: 1987
  • Number of pages: 244
  • Author: William A. Katz
  • Publisher: Psychology Press



A stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world. They look squarely at problems and provide answers to a host of pertinent questions, such as information counseling and policies, reference services and global awareness, integrating a central reference international studies program, and more.

Reference and information services in health sciences libraries

  • Filename: reference-and-information-services-in-health-sciences-libraries.
  • ISBN: UOM:39015031809570
  • Release Date: 1994
  • Number of pages: 371
  • Author: M. Sandra Wood
  • Publisher: Scarecrow Press



General introduction to the field of health sciences librarianship for graduate students and a means of documenting the state of practice of health sciences librarianship.

Guidelines for Reference and Information Services in Public Libraries

  • Filename: guidelines-for-reference-and-information-services-in-public-libraries.
  • ISBN: STANFORD:36105021845685
  • Release Date: 1999-01-01
  • Number of pages: 60
  • Author:
  • Publisher: Library Assn Pub Limited



This guide constitutes The Library Association's policy statement and recommendations on the nature and quality of library provision in reference and information services in public libraries. Based on current good practice, it identifies the key areas and main factors which provide a benchmark for acceptable standards of practice.

The Human Side of Reference and Information Services in Academic Libraries

  • Filename: the-human-side-of-reference-and-information-services-in-academic-libraries.
  • ISBN: 9781780631004
  • Release Date: 2007-01-31
  • Number of pages: 160
  • Author: Lesley Farmer
  • Publisher: Elsevier



This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

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